Fine Art Registry™ is optimized for Internet Explorer and Firefox Browsers. Therefore, from time to time, AOL users have problems logging in. If you are an AOL user, and you already have Internet Explorer or Firefox installed on your computer, please try accessing Fine Art Registry through one of these browsers first and then try logging in again. This should resolve your log-in issue. If you do not have either of these browsers installed on your computer, please read on for instructions on how to fix the problem:
AOL Browser Problem
The AOL upgrades do not in all cases upgrade Microsoft Internet Explorer, which is the browser AOL uses to access the web. If you're using AOL's browser, please go to Keyword:128Browser in order to upgrade your browser (From AOL 4.0 or 5.0, just type "128Browser" in the address bar) or press Ctrl + k.
Another option (for Windows users): Click your Windows START and go to ALL PROGRAMS, select Internet Explorer (separate from AOL, but you can leave AOL running). This is a blue "e" with a circle around it. Click HELP at the top of the Internet Explorer window, and go to About Internet Explorer. If the version is anything under 5.0 you will need to upgrade. You can do this at the Microsoft website.
Click here for your free download of Internet Explorer.
Another option (for Windows users): Click your Windows START and go to ALL PROGRAMS, select Mozilla Firefox (separate from AOL, but you can leave AOL running). This is a blue "world" image with a "orange fox" around it. You may need to upgrade to the latest version of Firefox. You can do this at the Mozilla website.
Click here to download Firefox's browser.
Still Having Problems?
• Submit a ticket to the FAR Help Desk
• Email us at:
support@fineartregistry.com
• Or contact us
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